how to order
1. shop navigation
Welcome to the Modern Pottery Urn Store. Our shop has three different custom urn collections: infant / child urns, adult urns, and pet urns. You can navigate to these collections via the top navigation bar and / or the home page.
Within each collection our products are sorted by size and layout style. Starting with the extra small size, the listings get larger as your scroll further down the page. The various size will have each of the layout styles available for that collection. You can filter by size and layout style while viewing a collection.
2. determine the appropriate urn size
To determine the appropriate urn size, we recommend asking your funeral home or crematorium for a volume recommendation. If that is not an option, you can measure the cremated remains with a ruler to calculate the cubic inches (length × width × height). Urn capacity is measured in cubic inches, not by the weight of the ashes.
Because ash volume can vary significantly, we are unable to accurately estimate the urn size you will need. Once you know the required capacity, you can use the size filters within each collection to view the available layout and design options for urns that meet your volume requirements.
3. pick a layout style
We offer several different layout options for each of our collections. Our collections are sorted by size and then layout, as you scroll down the collections you will see the layout styles repeat, you can also filter on the side or top of the collection. You can filter by size and / or by layout for easy navigation to the desired product.
Infant / Child Urn Collection Layout Options Include:
Text only, footprints, ultrasounds, color photographs, and handwritten note.
Adult Urn Collection Layout Options Include:
Text only, color photograph, and handwritten note.
Pet Urn Collection Layout Options Include:
Text only, paw or nose ink prints, color photograph, and pet breed silhouettes.
We have Add-Ons available to add additional images to a layout.
4. using the personalization tool
Once you are on the correct size and layout listing select 'personalize your custom urn here' button on the product page to choose glaze color, stamps, gold or no gold in the stamp, font choices, insert your custom text and upload images if applicable.
Glaze Color Options For Each Layout
For text, note, ink print, and ultrasound layouts you have your choice of glaze color. For images in full color the glaze color will be gloss white.
Adding Custom Text To The Personalization Tool
The custom text will not be visible until you have selected a font for the text. If you leave a line of text blank you may see a light slash on the preview, this slash is not added to your order.
Personalizing Each Side Of The Urn
You can navigate the front and back sides of the urn with the tabs at the top of personalization options.
Copyright Certification
You must certify that no text or images used in your customization include copyrighted material and that you have the rights to upload and use all personalization.
The Preview
This tool makes a preview so you can see the urn as you are designing it, and this preview gets saved with your order so we can use it for making your urn. Your layout may change slightly as we center and align the text, and remove the background from an image. More information on personalizing the urns is described in the next step.
5. personalize the urn/ add to cart
Urn customization options include glaze color, stamps, gold or no gold in the stamp, font choices, your custom text and custom image if applicable. We have a growing list of Phrase ideas that you can check out for help. Every order must be personalized to include at least the glaze color and stamp choices.
Font Text Styles
We offer 11 different text style fonts. We have several different fonts sizes for each urn size. We do not allow for custom fonts. Text is printed with ceramic toner and is permanently fused to the glaze, the text is flat on the glaze.
Stamp Options
We offer 8 stamps and a "no stamp" option. We are not able to do custom stamps or more than one stamp. Stamps are impressed in the clay and can be with or without gold.
Glaze colors
We offer 12 glaze colors for our text, footprint, handwritten note, and ultrasound listings.
Gloss white is the only glaze color available for urns with an image printed in color. Our images are printed with ceramic toner that is fired permanently into the glaze. Our printer does not print white or very light grey, those colors would show the glaze color through the image.
Images
We have more information about uploading and what happens to your image during our process on the Custom Image FAQ page.
Once you have customized the urn add the urn to your cart to check out.
6. production lead time
Standard production lead time is currently approximately 2-7 business days, this does not include shipping transit time. If there is a holiday, this time will be longer. The urns are created in the order the transactions are received. You can choose a faster shipping option at checkout, but rush processing is not an option.
